ONO RIDES Privacy Policy

Effective Date: [Insert Effective Date]

Welcome to ONO RIDES ("ONO RIDES," "we," "our," or "us"). This Privacy Policy explains

how we collect, use, disclose, store, and protect your personal information when you

use our website, mobile application, and related services (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood,

and agreed to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

1.2 Booking Information

1.3 Payment Information

ONO RIDES does not store complete debit or credit card details. Payments are

processed through authorized payment service providers.

1.4 Device Information

1.5 Location Information

With your permission, ONO RIDES collects real-time and approximate location

information to:

2. How We Use Your Information

Your information may be used to:

3. Sharing of Information

ONO RIDES may share information with:

ONO RIDES does not sell your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and organizational security

measures to protect your information against unauthorized access, alteration,

disclosure, or destruction.

While we strive to protect your information, no internet transmission or electronic

storage method can be guaranteed to be completely secure.

5. Data Retention

We retain your information only for as long as necessary to:

6. Your Rights

Subject to applicable law, you may have the right to:

7. Cookies and Similar Technologies

Our website and mobile application may use cookies and similar technologies to:

You may manage cookie preferences through your browser or device settings where

applicable.

8. Children's Privacy

The Platform is intended for users who are at least 18 years of age or the age of majority

under applicable law. We do not knowingly collect personal information from children

without appropriate legal authorization.

9. Third-Party Services

The Platform may integrate with third-party services such as payment gateways,

mapping services, cloud hosting providers, communication services, analytics

providers, and authentication services. Your use of such services may also be subject to

their respective privacy policies and terms.

10. International Data Transfers

Where permitted by applicable law, your information may be processed or stored in

locations outside your state or country while maintaining appropriate safeguards to

protect your personal information.

11. Changes to this Privacy Policy

ONO RIDES may update this Privacy Policy from time to time. Updated versions will be

published on the Platform with a revised effective date. Continued use of the Platform

after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our

privacy practices, please contact:

ONO RIDES Private Limited

Registered Office: Hyderabad, Telangana, India

Website: www.gogoridez.com

Email: onoridesofficials@gmail.com

Customer Support: Available through the ONO RIDES mobile application and website.

By using the ONO RIDES Platform, you acknowledge that you have read, understood,

and agreed to this Privacy Policy.

13. Grievance Redressal

ONO RIDES is committed to protecting your privacy and resolving concerns relating to

the collection, processing, storage, use, or disclosure of your personal information in a

fair, transparent, and timely manner.

If you have any questions, complaints, or grievances regarding this Privacy Policy or the

handling of your personal information, you may contact our Grievance Officer using the

details provided below.

Grievance Officer: Dinesh Kumar

Designation: Grievance Officer

Company: ONO RIDES Private Limited

Registered Office: Hyderabad, Telangana, India

Website: www.gogoridez.com

Email: onoridesofficials@gmail.com

Submission of Grievances

When submitting a grievance, please include the following information:

14. Grievance

Upon receiving your grievance, ONO RIDES will:

Escalation

If you are not satisfied with the resolution provided, you may request further review by

the authorized management of ONO RIDES or pursue any remedies available under

applicable law.

ONO RIDES is committed to addressing all grievances promptly, fairly, and

transparently while ensuring the privacy and security of your personal information.

15. Updates

ONO RIDES reserves the right to modify, update, amend, or replace this Privacy Policy

at any time to reflect changes in applicable laws, regulations, business practices,

technology, security standards, or the services offered through the Platform.

Any updated version of this Privacy Policy will be published on the ONO RIDES website

and mobile application with a revised "Effective Date". Where required by applicable

law, ONO RIDES may also notify users of significant changes through email, SMS, in-

app notifications, push notifications, or other appropriate communication channels.

Your continued access to or use of the ONO RIDES Platform after the revised Privacy

Policy becomes effective constitutes your acknowledgment and acceptance of the

updated Privacy Policy.

If you do not agree with any changes to this Privacy Policy, you should discontinue using

the Platform and may request deletion of your account in accordance with applicable

laws and ONO RIDES's account deletion procedures.

ONO RIDES encourages all users to review this Privacy Policy periodically to stay

informed about how we collect, use, protect, and process personal information.